Getting closer to our customers
In addition to selling products and services, TotalEnergies is committed to a close relationship, a straightforward approach, and excellence in our customer relations. To that end, we have made our service stations into “living spaces” that offer a comprehensive range of services, open to all types of energy, and providing users with the best possible customer experience. Our efforts have been widely acclaimed in France, where we have won several awards for the quality of our customer service, in the Motorist Services category.
Developing local partnerships
We pursue an integrated approach to local development based on dialogue with local populations and stakeholders in the public and private sectors. This sustainable, shared approach to value creation includes all the regional stakeholders in the host countries: suppliers, subcontractors, local infrastructure and industry, socio-economic development projects, education, access to energy, etc. Whether it is new projects in LNG or renewable power generation, we intend to continue developing our partnerships with governments and local authorities, as close as possible to their populations and regions.
Dealing with geopolitical uncertainties
In the face of geopolitical uncertainties, particularly those linked to conflicts and wars, we comply with the applicable legislation and international economic sanctions where these are imposed. We also ensure that the capital invested in countries where the risks are highest remains at a limited level of exposure.
Source link : https://totalenergies.com/company/strength/deep-geographic-roots
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Publish date : 2024-07-05 03:00:00
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