LA County officials said they are getting to the bottom of why an evacuation order erroneously went to millions of people on Thursday during the outbreak of a new, rapidly spreading fire.
The evacuation alert Thursday was meant for residents of the West Hills area near the Kenneth Fire — but instead, the alert went to nearly 10 million residents across the county.
The county said its Emergency Operations Center sent an accurate, targeted alert about 4 p.m. local time on Thursday, but that it was erroneously distributed “far outside the intended geographic area” once it left the county’s center. The company that operates the software for the county’s emergency alert messages is now conducting testing and has also added software safeguards, the county said.
The Federal Emergency Management Agency and the Federal Communications Commission — along with the county — are also investigating why “echoes” of the original faulty alert “continued to land on phones across LA County, alarming residents already facing the horrifying effects of destructive wildfires that are still burning.”
The county called the error a “serious breach of public trust” and said, for now, the state’s Office of Emergency Services would be handling alerts to the public.
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Publish date : 2025-01-10 11:54:00
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