Damien Filiatrault, Founder & CEO at Scalable Path added: “Although it is discouraged by the Venezuelan government, Starlink works in South America, but is typically not necessary. We can assist with guidance, and coordinate with employers and developers to help them get equipment, if necessary. We have contractors in Venezuela working for US clients in the past four months, and so far, the client has not reported any issues.”
Our anonymous CEO source explained his company buys UPS units and provides ADSL packages to workers. “I can’t imagine how freelancers deal with the internet because most of the ADSL services offered by national companies are corporative, not personal.” He insists this strategy, paired with backup roles assigned inside teams, has been more than enough to keep things afloat.
Valatam’s COO, Jeithsa Gedler & HR Manager, Valeria Chourio stated their company offers no-interest financing plans to cover those costs. The company has assigned backup teams for operations and invested resources in “backup workspaces equipped with reliable remote work infrastructure”. Also, HR teams are trained to intervene directly with clients when things go wrong to protect Venezuela’s workforce from further stress.
They also commented that the company has a protocol for blackouts and internet failure. Valatam has moved on from trying to videoconference with Venezuela-based teams and switched most of its workflow to cloud-based software.
In general, everyone seems skeptical of any possible long-term solutions. However, the structural approach companies and employees have when solving the immediate issues has made them stronger.
In Valatam’s case, even proud: “Rather than being a setback, these difficulties have served as an opportunity to demonstrate resilience and a commitment to supporting our Venezuelan team members in excelling within the virtual assistant industry. When any irregularities occur, we leverage our network of support to minimize the impact on our operations.”
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Publish date : 2024-12-19 07:39:00
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